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Find guides, troubleshooting tips, and direct support for everything CyberCore. Can't find what you need? Our team is just an email away.
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Getting Started
New to CyberCore? Start here. Learn how to request access, set up your account, and configure your first dashboard.
View guideAgent Installation
Step-by-step guides for installing the Smart Agent on workstations and servers. Includes system requirements and troubleshooting.
Coming SoonDashboard Guide
Learn how to navigate the CyberCore dashboard, customize views, interpret health scores, and export reports.
Coming SoonTroubleshooting
Common issues and their solutions. From agent connectivity problems to alert configuration — find fixes fast.
Coming SoonAccount & Billing
Manage your subscription, update billing information, add or remove devices, and view usage reports.
Coming SoonSecurity & HIPAA
Understand how CyberCore protects patient data, maintains HIPAA compliance, and provides audit-ready documentation.
View guideFrequently Asked Questions
How long does installation take?
The Smart Agent installs in under 5 minutes per workstation. No reboots required, no disruption to your practice. It begins monitoring immediately after installation.
What dental software does CyberCore support?
CyberCore natively monitors Dentrix, Eaglesoft, DEXIS, and Open Dental. Our auto-discovery engine detects installed software automatically — no manual configuration needed.
Does CyberCore replace my existing antivirus?
No. CyberCore complements your existing security tools. We monitor system health, dental software, HIPAA compliance, and IT infrastructure — areas that traditional antivirus doesn't cover.
What happens when CyberCore detects an issue?
For self-healing playbooks, CyberCore fixes the issue automatically and logs the action in the decision journal. For monitoring-only playbooks, you receive an alert with details and recommended actions.
Is my data secure?
CyberCore collects only system health telemetry — never patient data, never file contents. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We are pursuing SOC 2 Type II certification.
Contact Support
Email Support
For general questions, setup help, and account inquiries.
support@cybercore.oneEmergency Support
For active security incidents, data breaches, or critical system failures.
support@cybercore.oneSubject: EMERGENCY
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