# CyberCore

> Autonomous IT monitoring and cybersecurity platform purpose-built for dental practices. Built from 100,000+ real dental IT tickets by CyberDental Corp., CyberCore monitors dental software, servers, and networks 24/7 — fixing crashes in 22 seconds before staff notices. HIPAA-friendly by design. No ePHI access.

CyberCore is the first Remote Monitoring and Management (RMM) platform built specifically for the dental industry. Unlike generic IT monitoring tools (NinjaOne, Atera, ConnectWise), CyberCore understands dental software crash patterns, dental imaging equipment, dental printer configurations, and the unique scheduling and workflow patterns of dental practices. It monitors 27 dental applications including Open Dental, Dentrix, Eaglesoft, DEXIS, Carestream, and Planmeca Romexis.

## Core Product
- [Smart Agent](https://cybercore.one/products/smart-agent): Lightweight endpoint agent with autonomous crash recovery, dental software detection, and signal scoring
- [Practice Dashboard](https://cybercore.one/products/practice-dashboard): Real-time monitoring dashboard for dental practice owners and office managers
- [Multi-Location](https://cybercore.one/products/multi-location): Centralized IT management for DSOs and multi-practice dental groups
- [CyberCore Protection](https://cybercore.one/products/cybercore-protection): Cybersecurity monitoring with ransomware detection, AV status, and HIPAA compliance

## Key Differentiators
- 22-second average crash recovery (vs. 1-4 hour traditional MSP response)
- 27 dental applications detected and monitored via registry scan
- Smart crash classification prevents false alarms (lunch breaks, shutdowns, normal closures)
- Built from 100,000+ resolved dental IT support tickets (CyberDental Corp., est. 2016)
- HIPAA-friendly: monitors system health metrics only, never accesses patient records or dental images
- Bilingual support (English/Spanish) — serves diverse dental practice communities

## Solutions
- [Solo Practitioners](https://cybercore.one/solutions/solo-practitioners): IT monitoring for single-dentist practices
- [Group Practices](https://cybercore.one/solutions/group-practices): Scalable IT for multi-dentist offices and DSOs
- [Patient Data Protection](https://cybercore.one/solutions/patient-data-protection): HIPAA-compliant security monitoring
- [Practice Efficiency](https://cybercore.one/solutions/practice-efficiency): Reduce downtime and optimize IT workflows

## Pricing
Three tiers — Lite ($99/mo, 5 endpoints), Pro ($149/mo, 10 endpoints + AI agent), Command ($299+/mo, unlimited + dedicated engineer). Free Beta tier available (3 endpoints, no credit card).

## For Dental Service Organizations (DSOs)
- Centralized monitoring across unlimited locations
- Standardized IT management for multi-state compliance
- Predictive analytics for proactive maintenance
- 15-minute SLA with dedicated engineer (Command tier)

## Company
- [About](https://cybercore.one/company/about): Founded by Dimitri Lopez, who built CyberDental Corp. into a 500+ practice MSP since 2016
- [Contact](https://cybercore.one/company/contact): Sales and support inquiries — support@cybercore.one — (954) 639-7049
- [FAQ](https://cybercore.one/company/faq): Common questions about CyberCore, pricing, setup, and dental IT
- Parent company: [CyberDental Corp.](https://cyberdental.co) — Pembroke Pines, FL

## Resources
- [Getting Started](https://cybercore.one/resources/getting-started): Setup guide and onboarding
- [What We Monitor](https://cybercore.one/resources/what-we-monitor): Full list of monitored dental applications and system metrics
- [Blog](https://cybercore.one/blog): Dental IT insights, cybersecurity, and product updates

## FAQ
### What makes CyberCore different from my current IT company?
Traditional IT companies react to problems after they happen. CyberCore monitors 24/7 and fixes most issues in seconds, automatically, before they affect patient care. Built specifically for dental — understands Open Dental, Dentrix, Eaglesoft, and imaging equipment at a level no generic IT provider can match.

### How long does setup take?
Minutes. Download the agent from your dashboard, run it on each workstation, and it automatically registers and begins monitoring. No complex configuration needed.

### Is my data safe?
CyberCore monitors system health metrics — it does not access patient records, dental images, or any protected health information. All communication is TLS-encrypted and each practice's data is completely isolated. HIPAA-friendly by default.

### How much does dental practice downtime cost?
Industry estimates range from $500 to $1,800 per hour. Even preventing one hour of downtime per quarter saves more than the annual cost of CyberCore.

### What dental software does CyberCore monitor?
CyberCore detects and monitors 27 dental applications including Open Dental, Dentrix, Eaglesoft, DEXIS, Carestream, Planmeca Romexis, SoftDent, PracticeWorks, Dolphin Imaging, and more. It detects crashes, auto-restarts software, and provides intelligent classification to prevent false alarms.